We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, and other information you voluntarily provide.
- Account Information: Username, login details, and other information required to create or manage an account.
- Transaction Information: Details relating to purchases, bookings, payments, or other transactions.
- Technical Information: IP address, browser type, device information, operating system, and website usage data.
- Cookies and Similar Technologies: Information collected through cookies and similar technologies to improve website functionality and user experience.
How We Use Your Information
We may use your information to:
- Provide, operate, and maintain our website and services.
- Process enquiries, registrations, purchases, or bookings.
- Respond to your questions and requests.
- Send service-related communications.
- Improve our website, products, and services.
- Personalise your experience.
- Detect and prevent fraud, abuse, or security issues.
- Comply with applicable legal and regulatory requirements.
Cookies
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our website, and improve functionality.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers, contractors, payment providers, hosting providers, analytics providers, or other third parties when necessary to operate our business and provide our services.
We may also disclose information where required by law, legal proceedings, regulatory authorities, or to protect our rights, property, users, or the security of our services.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfil legitimate business purposes, comply with legal obligations, resolve disputes, and enforce our agreements.
Third-Party Services
Our website may contain links to or integrate with third-party websites and services. We are not responsible for the privacy practices or content of third parties.
We recommend reviewing the privacy policies of any third-party services you use.
Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing activities.
- Request a copy of your information.
To exercise any applicable rights, contact us using the details below.
Children’s Privacy
Our website is not intended for children unless expressly stated otherwise. We do not knowingly collect personal information from children without appropriate consent where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.